Terms & Conditions

Payment Policy

Full prepayment is required 1 month prior to arrival. we accept Visa, Mastercard, American Express or direct deposit. payment by Visa or Mastercard attracts a 1.6% surcharge; American Express payments attract a 2.475% surcharge (surcharges subject to change). Additional conditions apply to groups of 5 or more suites – refer to group policy.

Cancellation Policy

As a small boutique property, cancellations often result in empty rooms due to booking lead times and limited air capacity.  Cancellations within 1 month prior to arrival all monies will be forfeited. No refund can be given in the event of non-arrival, any unused services or unused nights due to flight/weather disruption. We recommend that you protect yourself with travel insurance.  Rates are subject to change without notice. Additional conditions apply to groups of 5 or more suites – refer to group policy.

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Silky Oaks Lodge

  +61 7 4098 1666
  reservations@silkyoaks.com.au


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